|
|
 |
Discontinued
Tableware
|
Testimonials |
|
The following
are extracts from some of the many unsolicited
letters and e-mails we have received from
satisfied customers and we thank them sincerely for their very kind words:
|
|
Dear
Ian,
Just
a quick email to let you know my plate arrived safe
and sound. I am absolutely delighted with it
and the service I received, I would have no
hesitation in buying from you again (and will be on
the lookout to add to my collection) or recommending
you to my friends.
Many
thanks again and Happy New Year,
Lorna
|
|
|
|
Hi Ian,
Thanks - I received the parcel today and no
damage to the plates...all great! Sorry to worry you
about the postage, I just don't trust Australia Post
all that much!!! (up until when it was delivered
they still had no record of it!).
Thanks again for your great service and timely
responses throughout this purchase
Regards
Rebecca
|
|
|
|
Dear Ian,
I have just come back from the post office with
the Riviera plates. I'm really pleased with
the cake plate as I've wanted one for ages and
didn't know where I would find one. Good
service is unfortunately so rare these days that it
is worth remarking when it does happen. So
thank you so much for such a speedy delivery - I
can't believe I first saw your website on Thursday
and here we are, only a couple of working days
later and I have the plates already - well
done!
With kind regards.
Sue
|
|
|
|
Dear Ian,
Teapot arrived safe and sound this morning. What can I say, wow,
service! You obviously washed it too as it arrived here so fast it
didn't have time to dry properly! I am very impressed with product and
service; I would have no hesitation in buying again or in recommending
you.
Thankyou so much, Carolyn, New Zealand.
|
|
Ian--Just
a note to say that the covered vegetable dish arrived safely yesterday
in great condition. I'm so pleased, both with your service and with
the condition of the item! Your prices are much better than
American or Canadian prices for my pattern. Please let me know if
you come across a 16" serving platter; it's the only other serving
piece that I'm looking for. Regards, Deborah (a happy customer!).
|
|
Dear Ian, China is
perfect - many thanks - will recommend you to my friends should they
need replacement china. Thanks again. Val
|
|
Dear
Ian, Thank you so much for sending the parcel so promptly. The plates
arrived safe and sound. I now know who to contact if I break any more!
Regards, Alma.
|
|
Hello
Ian, Just to say the teapot arrived this morning. It was exactly what I
wanted and am really pleased with it. Thank you very much for sending it
so promptly. Kind Regards, Anne.
|
|
Ian,
I am very impressed with the speedy and efficient way my order was
handled. I placed the order for my Royal Doulton Albany cream jug on
Friday and it arrived, nicely packaged and in perfect condition, on
Tuesday. Thank you very much - a pleasure doing business with you! Wish
all internet transactions went as smoothly. Regards, Sue.
|
|
Just
a brief note to thank you for the prompt dispatch of the replacement
Sherbrooke items. A very efficient and personal service which is much
appreciated. Thanks again. Best wishes, James.
|
|
Dear Ian, Brilliant
service! Arrived today at noon...very satisfied. Gordon.
|
|
Dear Ian: Just a
quick note to let you know that I received the package today. Many
thanks for your kind and prompt assistance! Best regards, Lydia, Hong
Kong.
|
|
Hi
Ian: I am thrilled! My china arrived yesterday (pretty
quick) and in perfect condition. I was particularly pleased to get
the open sugar bowl – I don’t think that was ever available in North
America. Thank you so much! – Julia, Toronto, Canada
|
|
Dear Ian, Thank you
so much for providing such an efficient service the teapot is
perfect and was so well packed. I couldn't believe how quickly it
arrived after only speaking to you late on Saturday night, it was with
me by Tuesday morning. I am so pleased that it has arrived in time
to be given as a birthday present. Your excellent level of
customer care was very much appreciated. with very best wishes, Kathy.
|
|
Thank you so much for
the replacement teapot lid which arrived this morning (in perfect
condition). I am delighted that I can use this teapot again, and am very
grateful to you for your excellent service.
(Lyndhurst, Hampshire, UK)
|
|
Very well packed.
Very satisfied. Thank you for going the extra mile.
(Benoryn, South Africa)
|
|
The cups and saucers
are lovely - I can finally make up the service I love!
(Cambridge, UK)
|
|
I have received my
covered vegetable dish today, it is perfect thank you very much. I had
thought for ages that I could not get any more of this set, then I found
you. I will recommend you to everyone I know.
(Godalming, Surrey, UK)
|
|
Just to say the order
has arrived at our daughter's address in London. We would like to add
our thanks for the friendly and efficient service we received from your
department, particularly Ian, in your absence. It has been impressive
and we are sincerely grateful.
(Western Australia) |
|
Many thanks for
sending the Ice Rose sauceboat so speedily - it's delightful, Mum will
love it this Sunday. As usual your service is second to none!
(Ruislip Manor, Middlesex, UK)
|
|
Just to let you know
that the Wedgwood has arrived safe and sound. The quality of the items
if first class, as if I'd bought them direct from Wedgwood. I would
certainly use your service again, in fact I'm now thinking of going up
to a 12-piece service!
Can I also commend you on your website which is very user friendly and
allows you to find out exactly what you have in stock without having to
waste time filling forms of details first.
(Portishead, Bristol, UK)
|
|
Excellent customer
service! Great china! Perfect condition! Thank you!
(Frederick, Maryland, USA)
|
|
Thank you so much for
the Westbury coffee cup received today. What a prompt and quick service!
I shall not hesitate to use you again ...
(Auckley, Doncaster, South Yorkshire, UK)
|
|
I want you to know
that I received my complete order from you today ... it arrived in
perfect condition. I am COMPLETELY satisfied. The plates are in
excellent condition. They were wrapped well for transportation from the
United Kingdom to the United States. Thank you for initiating the china
search and then shipping directly to me.
I would like to emphasise how pleased I am with your service, and would
definitely recommend your company and website. Again, thank you.
(St. Louis, Missouri, USA)
|
|
May I say how
impressed I am, with your prompt service and care you have taken. I
would not hesitate to recommend you to anyone. And an easy to use
website!
(Sipson, West Drayton, Middlesex, UK)
|
|
I enclose cheque for
my 'Florinda' dessert plates and 'Anastasia' cups & saucers. I'm
thrilled to bits to have my broken ones replaced. I have tried various companies
over the past year, but was never lucky. Your service and packaging are
second to none. I can't praise you enough. I will highly recommend you
to any friends looking for replacements. Many thanks again for first
class service.
(Cupar, Fife, Scotland, UK)
|
|
Please
find enclosed cheque to cover cost of the covered vegetable dish which arrived safely today.
Most impressive service! Many thanks.
(Goring-by-Sea, Worthing, UK)
|
|
I
am absolutely amazed at the lightning speed with which my order arrived!
Amazed and so very grateful.
(Ffestiniog, Gwynedd, Wales, UK)
|
|
Thank
you so much for the china - it is perfect! Beautifully packaged and all arrived safely.
(Edinburgh, Lothian, UK)
|
|
Many
thanks, my plates arrived safely this morning. I would like to congratulate you on your fast
and efficient service and would happily recommend you to anyone. Well done.
(St. Helens, Merseyside, UK)
|
|
Thank
you for your brilliant service! I will certainly be looking at your website again in the future.
(Ipswich, Suffolk, UK)
|
|
Please add this note
to your Testimonials page!! I received my beautiful Cavendish platter last week and
can't say enough about your service. Excellent and professional from start to finish. Tell your U.S. customers that they can purchase from Perfect Match China with confidence.
(New Jersey, USA)
|
|
I must congratulate
you on your excellent service, my goods were delivered at 7:40 this morning and I was amazed when the parcel arrived, as the order was only made yesterday at 3 o'clock!
The website was self-explanatory and I had no difficulty in finding "Yorkshire Rose".
Thank you once again, you have made me very happy today.
(Stapleford, Nottingham, UK)
|
|
Many thanks for the
excellent service - I've never seen anything like it! The teapot is super, and if you can find
the coffee pot too I'd be delighted.
(Ballabeg, Isle-of-Man, UK)
|
|
Wonderful to deal with
a company who should be proud of their customer care! Courteous and friendly, fast
delivery and fantastic packaging! I am so pleased with my purchase - a present for my Mum to
replace part of the set she was given as a wedding present which she accidentally broke years ago.
(Menston, Ilkley, West Yorkshire, UK)
|
|
I am in receipt of my
china and would like to thank you for the very efficient service I have received.
The parcel was very well packed and everything was in perfect condition.
I am very pleased to have tracked down some cups and saucers and I look forward
to using your company in the future.
(Luton, Bedfordshire, UK)
|
|
I received my order
yesterday and once more would like to congratulate you on the efficient service you offer your customers. I am delighted with my dish, also I would like to congratulate you on your excellent web site.
(Aberystwyth, Wales, UK)
|
|
I am absolutely
delighted with both the dishes and your prompt service - I will certainly
recommend you to all my friends.
(Liverpool, UK)
|
|
... can I say how
fantastic I have found your service. I was collecting this crockery many years ago
and had not completed the set when the pattern became discontinued. Until I chanced on your
wonderful website I didn't realise I would be able to obtain any more.
(Bobbington, near Stourbridge, West Midlands, UK)
|
|
What an incredible
service! You really are to be congratulated. The two cups and saucers arrived via the postman this morning who was as intrigued
as the rest of the family as to what could be in the enormous box. Imagine my father-in-law's delight and surprise to find two replacements for his 20-year old favourite cup - I wish you could have seen it. Thank you again - you've made an old man very happy!
(Litlington, near Polegate, East Sussex, UK)
|
|
Thank you for your
superb service! The plates I ordered on Thursday 16th May were here today (Friday 17th) before 8am! It is so good in this day and age to find a company that really tries to do its best by its customers.
I shall obviously be recommending you to all and sundry! Once again, many thanks.
(Kings Lynn, Norfolk, UK)
|
|
Many thanks for your
courtesy and prompt action - all china in perfect condition!
(Belfast, Northern Ireland, UK)
|
|
More>> |
|